Legal

Privacy Policy

Last updated: [INSERT DATE]

This policy explains how Stratheden Property Services ("we") collects and uses personal information. Please review and adapt this template before relying on it.

Who we are

Stratheden Property Services, providing domestic EPC assessments in Carlisle and surrounding areas. Contact: strathedenpropertyservices@gmail.com / 07481 104188. [INSERT LEGAL ENTITY NAME AND ICO REGISTRATION NUMBER IF APPLICABLE]

Information we collect

• Name, email address and telephone number
• Property address and postcode
• Details you provide in enquiries or bookings

How we use it

To respond to enquiries, arrange and carry out EPC assessments, lodge certificates with the appropriate accredited scheme, and arrange payment.

Third parties

Bookings may be handled by our booking provider (e.g. Calendly). Assessment data is shared with the relevant accreditation scheme and EPC register as required. [CONFIRM PROVIDERS]

Retention

[INSERT HOW LONG RECORDS ARE KEPT]

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can also contact the Information Commissioner's Office (ICO).